FAQs

SHIPPING

We post via Australia Post.

Domestic Parcel Post: up to 5 business days for delivery.

Domestic Express Post: 1-2 business days for delivery.

International Post: up to 10 business days for delivery.

Please check all email inboxes (including junk) for tracking information once your order has been fulfilled.

 

PRE-ORDERS

All Pre-Order information regarding arrival dates etc, is located in the product description in the collapsible menu. 

Dates are an approximate time-frame given to us by our manufacturers, if any delays occur you will be notified promptly via email. 

If purchasing a pre-order item AND an in-stock item please be aware that they will be shipped together when the pre-order item/s arrive.

If you would like your IN-STOCK item shipped immediately, please place two orders or contact us to arrange seperate postage.

 

REFUNDS OR EXCHANGES

Please email us baeb.au@outlook.com we will be more than happy to help. 

 

WHERE ARE WE LOCATED?

On the Central Coast, NSW, Australia.

We do offer Local Pickup - Just select this option at the checkout and you will receive an email when your order has been packed and is ready for pickup.